Frequently Asked Questions
Everything you need to know about shopping with Tactic.
What are your shipping rates and delivery times?
We offer standard shipping at a flat rate of $5.99, or free shipping on orders over $50. Standard delivery typically takes 3-5 business days within the continental US.
What is your return policy?
You can return any unused item in its original packaging within 30 days of purchase for a full refund. Please visit our Returns Center to generate a prepaid shipping label.
How can I track my order?
Once your order ships, you will receive an email confirmation with a tracking number and a link to the carrier's website to monitor your package's progress.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Are your products covered by a warranty?
Yes, most products sold through Tactic come with a 1-year manufacturer warranty against defects. Specific warranty details can be found on individual product pages.
Can I change or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You can cancel or modify your order within 60 minutes of placement by contacting our customer support team.